CITY OF CALGARY
January 4th 2010
Jon Holloway AIM Services Ltd.
11392 86th Street SE
Calgary, AB T3S 0A3
Re: Parking Lot Maintenance for Calgary Recreation
This letter is to confirm that AIM Services Ltd. has been providing Parking Lot Maintenance services for a number of City of Calgary Recreation facilities since 2009.
AIM Services has been conducting Parking Lot service maintenance, including cleaning, line painting, seal coating and asphalt/pothole repairs. AIM Services has also been retained for equipment & labour rental for snow removal.
AIM Services Ltd. has worked hard at providing premium level service to Calgary Recreation. The Service crews are very professional and have “taken ownership” of the parking lots of our facilities and take a great deal of pride in the work they do. AIM Services has worked hard to build rapport with our facility operators and through effective communication has established solid relationship with our operators. There have been issues from time-to-time with product or service delivery but AIM Services has always been quick to address any problems to the satisfaction of Calgary Recreation.
AIM Services provides many value added services outside the defined expectation of the service work. One example is the commitment by AIM Services to accommodate the operating schedule of our facilities. Being public facilities, service and maintenance must be scheduled around facility programs and AIM Services has done a good job of scheduling this work around the programs or in “off peak” hours.
AIM Services Ltd. has been consistent in providing high level of service and based on the performance over the past year, I have no hesitation in recommending AIM Services for parking lot service, maintenance and repairs.
CET Construction & Maintenance Coordinator
To: Whom It May Concern
From: Robert Nowak
AIM Services Ltd. has been providing snow removal and parking lot/sidewalk repairs services to Chinook Centre property for the past 3 years.
We can honestly say that it has been a real pleasure having AIM looking after our property. Their work has been superior in all aspects, including quality of work, customer services and responsiveness.
I would recommend AIM Services Ltd to anybody.
Assistant Operations Manager
MUNICIPALITY OF WOOD BUFFALO
To: Marc Holloway
AIM Services ltd
This is to confirm that AIM Services has provided the Municipality of Wood Buffalo’s Underground Services department with quality work over the last few years. AIM has been responsive to calls and has provided us with fair prices and quality work in regards to repairing sections of broken road due to water line breakages. I would recommend AIM Services to anyone who asks.
Underground Services, Regional Municipality of Wood Buffalo
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